EMPOWERING HOMEOWNERS WITH CLEAR, UNBIASED ENERGY ADVICE  |  ENERGY MADE EASY, SAVINGS MADE SIMPLE

Privacy and
Cookie Policy

At Help4Homes, we are committed to protecting your privacy and ensuring the security of your personal information.
‍
This Privacy & Cookie Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect
‍
We may collect and process the following data about you:
  • Personal Identification Information: Name, email address, phone number, and other contact details provided through our contact forms or when you request a quote.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
How We Use Your Information
‍
We use the information we collect for the following purposes:
  • To Provide Services: Processing your inquiries, providing quotes, and delivering our advisory services on green energy products.
  • To Improve Our Website: Analyzing data to understand how users interact with our site, allowing us to enhance user experience and functionality.
  • To Communicate with You: Sending updates, newsletters, and other communications related to our services, provided you have consented to receive such information.
Data Sharing and Disclosure
‍
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to provide our services (e.g., sharing information with trusted partners who assist us in operating our website and conducting our business).
Data Security
‍
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights
‍
Depending on your location, you may have the following rights regarding your personal data:
  • Access: The right to request copies of your personal data.
  • Rectification: The right to request correction of any information you believe is inaccurate or incomplete.
  • Erasure: The right to request deletion of your personal data, under certain conditions.
  • Restriction of Processing: The right to request restriction of processing your personal data, under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data, under certain conditions.
  • Data Portability: The right to request transfer of your data to another organization or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Cookies
‍
Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. A cookie is a small file placed on your device that allows us to recognize and remember you.

Types of Cookies We Use
  • Essential Cookies: Necessary for the website to function properly.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
  • Functionality Cookies: Used to recognize you when you return to our website and personalize content for you.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Managing Cookies
‍
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Changes to This Policy
‍
We may update our Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
‍
If you have any questions about this Privacy & Cookie Policy or our data practices, please contact us at:
TELEMARKET LTD, trading as help4homes, is registered in England and Wales under company number: GB-12734501. Our registered company address is 7 Bell Yard, London, England, WC2A 2JR.
‍
For more information, please refer to our Terms of Conditions available on our website.
‍
© 2025. The content on this website is owned by us and our licensors. Do not copy any content (including images) without our consent.
Ready to start saving on your energy bills?
answer a few basic questions and we will take care of the rest
start now
copyright © 2025 Telemarket Ltd trading as help4homes